Shelter List

24-hour toll-free Shelter Helpline

Victims of domestic violence in South Africa needing help from abuse are able to contact NSM's 24-hour toll-free Shelter Helpline. This is the first national helpline exclusively dedicated to helping victims of domestic abuse access shelter services in each of the nine provinces, while also assisting with a variety of other issues that impact survivors.

Contact the helpline by calling 0800 001 005, or send an SMS, WhatsApp or Please Call Me to 082 057 8600 / 082 058 2215 / 072 230 7147, or send an email to

"Shelters play a fundamental, mitigating role in responding to, and addressing, violence against women and their children. Shelters offer safe accommodation, they provide opportunities for healing and re-building, and play a significant role in interrupting and breaking the cycle of violence."